Terms of Service
Last updated: [date]
[Draft template. Have a lawyer licensed in your province or state review and complete it before publishing.]
1. Agreement
These terms govern your use of this website and any services you buy from [legal company name] ("ShopAscension", "we", "us"). By using the site or signing up for a program, you agree to them.
2. Services
The 16-Week Accelerator Program covers the services described in your signed proposal: offer design, funnel and advertising setup, CRM and follow-up automation, reactivation campaigns, recruiting support and sales process training. Your proposal controls if it differs from this page.
3. Fees and payment
All prices are in US dollars. Program fees are due as set out in your proposal. Advertising spend is paid by you directly to the ad platforms and is not included in our fees. Software subscriptions are billed to you unless your proposal says otherwise. [Refund policy]
4. Your responsibilities
You agree to approve packages and pricing within 48 hours of receiving them, keep the CRM and missed-call text-back running from the day they go live and review recorded sales calls with your team every week from week 5. You are responsible for the quality of the work your shop delivers to its customers.
5. Performance guarantee
If you meet every requirement in section 4 and your shop has not booked at least $30,000 in new revenue through the system we install within 12 weeks of launch, we will keep working with you one-on-one and pay your core marketing software costs until it does. New revenue means jobs traced in the CRM to leads, follow-up or sales activity from the system. [Define launch date, core software and how revenue is verified.]
6. Results
Results vary. Testimonials and case studies on this site describe individual shops and are not a promise of what your shop will book or earn. Results depend on your market, pricing, capacity and how closely you follow the program.
7. Accounts and ownership
Ad accounts, funnels, CRM records and creative built for you are set up in accounts in your name and remain yours when the program ends. [Confirm and list any exceptions, such as our templates or internal tools.]
8. Messaging and consent
You are responsible for having consent to contact your customers. We build texting and email systems to follow CASL in Canada and the TCPA and carrier registration rules in the United States, but you remain the sender of record.
9. Personnel
Appointment setters and sales representatives we help recruit work for you, not for us. You decide how they are classified and paid and you are responsible for following employment law where you operate.
10. Term and termination
The program runs 16 weeks from your start date. Ongoing management, if you choose it, continues month to month until either party ends it with [notice period] written notice.
11. Limitation of liability
[To be drafted by counsel.]
12. Governing law
These terms are governed by the laws of [province or state]. [Dispute resolution clause.]
13. Changes
We may update these terms. The date at the top shows the latest version. Changes do not affect a program already under way unless you agree in writing.
14. Contact
[Legal company name], [address], [email].